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Market Research on The E-Commerce Sector
In the world of digitalization, there is no room for pause, as developments accelerate across all sectors. One of the most prominent...
May 18, 20253 min read


Gen Z impact on Market Research
Technological advancements have redefined terms based on their significance and introduced new ones, forming the basis for studies and...
May 18, 20254 min read


HUMAIN: From the Saudi Market to The End of Limits
In an ambitious move reflecting Saudi Arabia’s Vision 2030 to lead the technological future, His Royal Highness Prince Mohammed bin...
May 17, 20253 min read


How Inflation Changes Consumer Behavior?
Have you ever found your wallet full of cash, yet unable to buy anything—not because of too many choices, but because goods are more...
May 16, 20253 min read


Digital Transformation in Market Research
Platforms specializing in market research are keen to track the latest developments in digital transformation, which saves time, effort,...
May 15, 20254 min read


Digital Games and Electronics Market Research
Digital Games and Electronics Market Research is increasingly data-driven, but how can it be leveraged to generate greater profits? This...
May 11, 20253 min read


How Nostalgia Influences Consumer Purchase Decisions?
In a world accelerating toward the future, nostalgia and its memories remain a hidden force that profoundly influences consumer...
May 8, 20254 min read


Case Study: Nusuk Platform and the Hajj Season
Coinciding with #saudi_arabia_advances_digitally , whose tweeters celebrate Saudi Arabia's ranking as the number one e-government service...
May 6, 20256 min read


Short Quiz: Customer Service vs Customer Experience!
Many companies, platforms, and even apps place great importance on customer service, which has a variety of tools and metrics. Effective...
Apr 30, 20251 min read


Short Quiz: Customer Satisfaction Measurement Tools
Customer satisfaction measurement isn't just a percentage or a specific number you get. It's ongoing communication and interaction with...
Apr 30, 20251 min read


What's The Difference Between Customer Experience and Customer Service?
One of the most important keys to business success today is understanding the true differences between customer experience (CX) and...
Apr 29, 20254 min read


What is Restaurant Market Research?
As with any business venture, opening a new restaurant requires a thorough and comprehensive market study. But how do you begin? What...
Apr 21, 20254 min read


The Impact of BOGO Deals on Market Research
If you're a market researcher, you know that understanding consumer psychology is crucial. When running buy-one-get-one-free (BOGO)...
Apr 18, 20253 min read


How Does Voice Of the Customer (VoC) analysis help innovation?
If we consider today what distinguishes successful companies from those that have not been successful, despite similar resources, equal...
Apr 18, 20254 min read


Customer Experience Trends for 2025 (CX Trends): The Year of Artificial Intelligence and Automation
Customer experience is a critical component of the success of any leading brand or company. Investing in developing strategies that...
Apr 18, 20253 min read


Case Study: Tamara and the Buy Now, Pay Later (BNPL) Model
Several studies predict that the Buy Now, Pay Later (BNPL) market in Saudi Arabia will grow to $548.5 million by 2033. Overview of the...
Apr 17, 20254 min read


Measuring Voice of the Customer Maturity
In our previous article on "How Voice of the Customer Analysis Help Innovation?" we discussed the concept of the voice of the customer...
Apr 17, 20254 min read


Customer Satisfaction Measurement Tools in Market Research
Before we begin discussing the most prominent customer satisfaction measurement tools we use in market research and consumer studies, we...
Apr 16, 20253 min read


Case Study: Almarai Dairy Products
Almarai's revenues grew by 7.2% in 2024, reaching SAR 20.98 billion. Competition in the food sector is one of the most challenging, as...
Apr 7, 20254 min read


How can Behavioral Economics drive consumer behavior?
Do you make your purchasing decisions based on rational information about a product, or are these decisions mostly driven by emotion or...
Apr 6, 20253 min read
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